Privacy Policy

Effective Date: 8/6/2024

1. Introduction

Welcome to Solea Hotels & Resorts. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

Personal Information: When you make a reservation, sign up for newsletters, or contact us through our website, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and usage data through cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information

To Provide Services: We use your personal information to process reservations, manage bookings, and deliver our services.
To Communicate: We may use your contact information to send you updates, promotional offers, and respond to inquiries.
To Improve Our Website: Non-personal information helps us analyze trends and improve the functionality of our website.

4. Information Sharing and Disclosure

Third-Party Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, processing payments, or delivering services. These providers are obligated to protect your information.
Legal Compliance: We may disclose your information if required by law or in response to legal requests.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and improve our services. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Access and Correction: You have the right to access and correct your personal information by contacting us.
Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Solea Hotel & Resorts
Wahing Street , Brgy Alegria, Cordova, Philippines, 6000
[email protected]
(032) 517 8889